Scope Support

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  • How should I build a Rate Card?

    What is a Rate Card used for?  A Rate Card is used to store in the system the structure (departments and roles), rates and costs of your organisation. Multiple Rate Cards can be stored within th...

  • Supported Internet Browsers for SCOPE Better

    When a new browser version is released, we start supporting that version. At this time, we only support Chrome and IE11 on desktop. Note: Older browser versions can prevent you from accessing SCO...

  • I am not sure if I still have SCOPE Better account. How can I check it?

    You'll need to know an email address which is associated with your Scope account. Once you find the account, you can reset your password. Contact your system administrator who will be able to adv...

  • Editing a discipline

    You can rename and hide disciplines from the data page.    Rename - Click into the data page, select 'Discipline', select the pencil icon next to the discipline you want to rename. You can rename b...

  • Editing an existing rate card

    Once a rate card is in SCOPE you can make changes as required manually without needing to re-upload a new rate card each time a rate changes or a new role is added. (1). Go to 'Manage', 'Rate Cards...

  • Release December, 24th, 2019

    Improvements 'Output Template - No2' has received  multiple improvements: Colour of text has been changed to black Date format has been changed Each email in the document now has a ...

  • How do I create a new library deliverable

    To add a new Deliverable into the library the user should first head to the library tab in the SCOPE Better platform. Once in the Library the user should click 'Add Item' and then select 'Deliver...

  • Moving scopes into a Folder from My Scopes page.

    From the My Scopes Page users have the ability to add Individual Scopes that have already been created into a specific Folder.  In order to do this users need to click the '...' when clicking on ...

  • How do I set up user permissions

       The 'Manage' tab  is where you can see the set up of your system configuration for your business and all its members. All permissions can be set at both Permission Profile or Member le...

  • How should I approve my scope?

    Scope Approvers are added into each individual Scope and can be seen by heading into the Team tab within the Scope Overview page. Approvers can also be pre-set via permissions within the platform...