I am getting an error message when I am trying to sign in

If you get an error message stating Invalid email or password and you believe that you have entered the correct password:

• Try again by making sure that your caps lock key is turned off
• Try to rest your password
• Try to use different web browser, for example: Firefox, Chrome

If you are still having trouble please contact our support team or reach out to your SCOPE Better Account Manager for further assistance.